ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

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‘No Formalities Please!’ Broker Practices in the Municipal Governance of New Delhi

This paper analyses the ways in which informal mediation channels facilitate service delivery in the Citizen Service Bureaus at the Municipal Corporation of Delhi and give rise to an interplay between formal and informal institutions. In particular, the personal backgrounds of brokers as informal mediators and how they ensure their acceptance amongst service seekers are explored. Further, the motivations of the service seekers to solicit help from these mediators as well as institutional responses from the municipal administration along with other relevant actors like the Government of National Capital Territory of Delhi are examined.

AAP has Decimated a Historic Mandate for Alternative Politics

The AAP stung by its recent series of electoral losses is politically pulverised and in a state of total denial that it decimated a historical mandate for alternative politics and lost a golden opportunity to position itself as the principal opposition to the BJP. AAP’s confrontational encounters and politics of antithesis have eroded their electoral base.

Reconfiguring Urban Primary Healthcare

The Aam Aadmi Mohalla Clinics of the Delhi government have received national and international attention for their unique public health service delivery design. From April 2016 to March 2017 they delivered over 31 lakh free outpatient consultations at an average cost of `94 per consultation. This paper provides first-hand information and insight into how the clinics were operationalised in terms of infrastructure, human resources, laboratory services, medicines, and technology. It analyses their utilisation, financing, strengths and challenges at the operational, administrative and political level, and discusses how, in low-income settings, urban health systems can be strengthened using this model to expand primary healthcare services.

Crisis behind Closed Doors

The impact of the national lockdown due to COVID-19 on domestic workers in New Delhi and Gurugram is examined. Through extensive surveys with members of three labour unions, it was found that not only were domestic workers able to find less work, but were also paid lower wages, while unable to access government schemes or financial or in-kind support from their employers. This points to a dire need for policies that protect domestic workers’ interests.

Accessing the Right to Food in Delhi

The renewed Public Distribution System (PDS) under the “rights-based” National Food Security Act, 2013 has increased access to foodgrains in Delhi. However, the Aadhaar-enabled PDS has created new barriers and glitches undermining the promise of efficient, error-free, and transparent service-delivery.

AAP has Decimated a Historic Mandate for Alternative Politics

The AAP stung by its recent series of electoral losses is politically pulverised and in a state of total denial that it decimated a historical mandate for alternative politics and lost a golden opportunity to position itself as the principal opposition to the BJP. AAP’s confrontational encounters and politics of antithesis have eroded their electoral base.

Cracking the Urban Code of Delhi and Gurgaon

Entangled Urbanism: Slum, Gated Community, and Shopping Mall in Delhi and Gurgaon by Sanjay Srivastava; New Delhi: OUP, 2015; pp 368, ₹ 855.

Politics and Economics of Land Policies

By committing itself to improving environmental conditions in the core region of the national capital, the new master plan for Delhi makes no significant departure from its predecessors. But the strategy for a balanced regional development, a relocation of industrial units to the peripheries, which appeared as a window-dressing in the first two master plans, has been entirely given the go-by.
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