ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846
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Reflections from a Property Registration Computerisation Project

What Do Citizens Value in E-governance?

While e-governance projects are invoked as critical in realising development outcomes, their conception and design are constrained by a focus on short-term efficiency gains. An analysis of the implementation of the Karnataka Valuation and e-Registration project reveals that while it has facilitated convenience and accessibility by reducing the turnaround time of the registration process, it has not reduced information asymmetries or provided assurance of the legal validity of property transactions. This is due to a narrow conception of e-governance which does not seek to alter the incongruities that exist in prevailing state–citizen relationships, in general, and the role of the state, in particular.



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Updated On : 12th Mar, 2019

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