ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846
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Call Drops and Regulatory Costs

The Telecom Regulatory Authority of India's move to penalise mobile service providers for dropped calls brings into focus the roundabout way in which the regulator punishes underperformance on the part of regulated entities. The cumbersome procedure mandated by the TRAI Act does not help the cause of good regulatory practice.

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