ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846
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Challenges in Reform of the Indian Postal Service

Due to the lack of market orientation and absence of competitive spirit, the Indian postal service, a premium public service, has yielded ground to private couriers. This article discusses the decline and fall of India Post due to the sudden erosion of morale and fall in self-esteem of employees in working for one of the best public services.

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