ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

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Telecom Regulation and Consumer Welfare

Neither the telecom companies nor the Telecom Regulatory Authority of India (TRAI) have assisted in the participation of consumer bodies in an intelligent and effective manner in the TRAI's consultative processes. True, Indian telecom consumers now have a wider choice and prices too have tended to come down, but yet there are many areas of concern to consumers. Some of the important ones are discussed here.

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