ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

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State of India's Public Services

This paper assesses the state of public services in India from a user perspective and offers a set of benchmarks for future comparisons. Five services, namely, drinking water, health care, PDS, public transport and primary education are covered by the study. Each service is assessed in terms of four dimensions, viz, access, use, reliability and user satisfaction. State level data are used to compare the performance of different states with reference to these attributes. The paper also examines the experience of poor households and the less developed states with these services.

Municipal Budgets in India

Budgets reflect the calibre of planning and the priorities of municipal corporations. Analysis of municipal budgets is a means to determine the extent to which poor quality of services is a result of inadequate availability and inefficient use of resources by city agencies. With increased focus on decentralisation and devolution of funds, more attention should be paid to the analysis of municipal budgets. This article makes a comparative study of the municipal budgets of five large cities in India - Ahmedabad, Bangalore, Chennai, Mumbai and Pune - over a six-year period of time, giving useful insights into resource mobilisation and utilisation, allocation patterns and trends in important sources of revenue and in expenditure on important sectors across cities.
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