While panchayati raj institutions for the rural areas, created after great and prolonged struggle, have given rural dwellers their self-governance structures and a fair degree of empowerment, nothing similar has been done for urban dwellers. Participatory involvement of citizens in and accountability of local self-governance structures are almost totally absent in urban areas. The author discusses the work of a non-governmental organisation in which he is actively involved in attempting to create informal structures that seek to redress this shortcoming and offers a charter for more formally recognised structures that could be organised on a wider scale to give the urban dweller a voice.