ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

Rajendran NarayananSubscribe to Rajendran Narayanan

Are Technology-enabled Cash Transfers Really ‘Direct’?

In an era increasingly dominated by the digital, technology-enabled solutions have come to be viewed as a one-stop solution to the age-old administrative woes of corruption and inefficiency. Evidence from a detailed case study of payments under the Mahatma Gandhi National Rural Employment Guarantee Act in a region of Telangana shows that technological solutions in the domain of government-to-citizen cash transfers are far from perfect. The mechanisms of techno-utopianism suffer from many of the same flaws as the ones they replaced and, in some cases, they have introduced new flaws.
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