ISSN (Print) - 0012-9976 | ISSN (Online) - 2349-8846

Amit PrakashSubscribe to Amit Prakash

What Do Citizens Value in E-governance?

While e-governance projects are invoked as critical in realising development outcomes, their conception and design are constrained by a focus on short-term efficiency gains. An analysis of the implementation of the Karnataka Valuation and e-Registration project reveals that while it has facilitated convenience and accessibility by reducing the turnaround time of the registration process, it has not reduced information asymmetries or provided assurance of the legal validity of property transactions. This is due to a narrow conception of e-governance which does not seek to alter the incongruities that exist in prevailing state–citizen relationships, in general, and the role of the state, in particular.

Does Computerisation Reduce PDS Leakage?

The idea that end-to-end computerisation can reduce public distribution system leakage has been theorised, but not yet examined in practice. This note tries to fill the gap by conducting a case study of the information technology system for PDS in Karnataka, which includes back-end software as well as a front-end interface. It reveals three drawbacks: machines can be tampered, there is limited monitoring of the early stages of the supply chain, and policy shifts cannot be achieved by technology alone. It concludes by drawing lessons for other states computerising their PDS.
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